New Delhi: Delhi Police have broken down fake call centers and arrested 26 employees, including five women, for allegedly deceiving people based in the US by disguising them as Amazon customer service providers, officials said on Tuesday.
Based on the tip-off, the Monday night police team will invade the illegal call center operated from the South Sultanpur Delhi area, they said.
Police said the defendant extorted money from US-based customers by claiming that their Amazon ID had been hacked.
Introduction investigations have revealed that illegal call centers have been running for the past seven months and at least six US citizens were cheated every day.
More than 1,250 people like that have been found so far, according to the police.
The defendant has thinned the US-based customers from more than Rs 4 Crore so far, they said.
Deputy Commissioner of Police (South) Atul Kumar Thakur said, “When our team reached the place, they found office settings in the place where the call center employee was arrested with red hands when they tried to cheat our calls by posing as officials from Amazon Inc.
“The defendant used the illegal Voice Over Protocol Internet (VOIP) technique to approach their target, he said.
When asking, it comes to notice that the call center is being carried out without a license and they cannot produce documents to prove the legal function, he added.
During the interrogation, the defendant revealed that they would send fake messages to the Amazon customer’s telephone number, told them that the Amazon ID they had been hacked and the accusations had been applied to them.
When customers will call back to find out more about it, they will show them fake repairs from their Amazon ID through Anydesk, long-range desktop applications.
The target will be made to pay in the form of the target gift card, which alleged will be redeemed, said DCP.
Mobile phones, containing various US-based contact numbers in the WhatsApp group, have recovered from the ownership of the defendant, he said.
The police have recovered 29 computer systems, three servers, two internet switches, two modems with other accessories used by the defendants and cellphones containing details of cheated transactions.