Jaipur: A woman aged 85 years, who is a US citizen and indigenous Jodhpur, was rejected by a seat and was prevented to take Indian water flights from San Francisco to New Delhi with flights connected to Jodhpur on Monday.
The family claims that Kamani Bhandari issued a boarding pass after a security check.
But when he will take a plane, Air India does not allow him to say, “We are overbooked and have a chair that is not covered.” The woman is now waiting for another flight to travel to Jodhpur.
The family also looked for intervention from the Prime Minister’s office (PMO) and the Ministry of Civil Aviation, sucking actions as “irresponsible decisions” and said it deserved “responsibilities”.
On Tuesday, TOI spoke to the woman and her son for the details of the incident.
“My mother Kaman Bhandari (85) took a flight from San Francisco to New Delhi on Monday, scheduled to depart at 8:30 a.m.
and reached New Delhi on November 17 at 1pm.
After I dropped it, he checked security checks and brought the Covid negative report Valid.
He was given a dormitory pass.
However, a few minutes before going up, he was rejected by the authorities at the airport who said that they were too many and chairs could not be repaired.
My mother did not understand and then they signaled me, “said Sanjay Bhandari, a professional IT based in San Francisco.
“He is a US citizen and has an OCI card (Indian overseas citizenship) and visiting our hometown of Jodhpur,” he said.
He added that he begged the authorities to place it on the next flight, but was given a choice of flights to Delhi without further flight to Jodhpur.
“Who is responsible for this? I have tweeted and marked the PMO and the Civil Service Ministry,” he said.
Sanjay said that they expected the airline to come up with a decent choice to allow him to fly to Jodhpur.
“He is waiting.
Apart from all these obstacles, we hope they give us a decent choice,” he said.
“I don’t know what happened.
My child came to the airport and I sighed relieved,” Kamani Bhandari said.
Prem Bhandari, US green card holders who helped NRIS and India stuck in various countries with various problems, said, “This is intelligence.
Actions need to be carried out against those responsible for this kind of negligence.” When contacted, an Indian air spokesman said , “Full flights and one seat are not pressed.
We have asked if anyone can delay his journey because the flight is excessive and one seat cannot be used.
With the approval of his son, he was offered another setting.
Manager of Airport Air India in San Francisco facilitated passengers in getting flights Others in different airlines scheduled to depart on Tuesday night.
However, because Air India does not have a daily flight to Jodhpur, we strive to make alternative and comfortable settings for it earliest.
Also, according to the Rules of the US Department of Transportation (DOT), we pay $ 1,550 for this inconvenience.
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