Bank manager in Odisha is fined Rs 10,000 for poor service for account holders

Coraput: Consumer Disputes Coraput Regency and the Redressal Forum have finished the ICICI Bank branch manager, Jeypde, on charges of deficiency in service to account holders.
The forum in the order said on June 30, asking officials to pay Rs 10,000 as fine to the complainant, Basanti Behera from Jeypore, towards compensation and RS 5,000 for a litigation fee within 30 days from the date of communication.
Also, the forum has directed the bank to restore RS 1 Lakh which is stored from a complainant in the bank savings account with interest from November 15, 2016.
According to Basantan complaints, he has opened a savings account at the ICICI Bank branch, mixed, and after his marriage he shifted to Jeypore and On November 15, 2011, he deposited RS 1 Lakh at the Jeypore Bank Icici branch, during the withdrawal of money, the bank authority denied every deposit.
“On November 14, 2016, I have gone to the Jeypde branch of Bank Icici to deposit the amount but I was told to fulfill some formalities because my account with the bank in the blended has been disabled and not in operating conditions,” Basanti said.
‘After, fulfilling all formalities to activate my account, I deposit RS 1 Lakh at Jeypore Bank on November 15, and get a deposit receipt, “he added.
However, when the complainant went to the bank on April 7, 2018, to withdraw his cash Notified that there was no balance in his account.
‘After, I showed a receipt of my deposit to the branch manager concerned, he assured me to look into this problem but did not succeed, “he said.
Like after several reminders, the bank authority concerned was reportedly not paying attention and said that no deposit carried out by the complainant and the deposit receipt he shown was false, Basanti had approached the forum to direct the bank to restore the RS 1 Lakh deposit with interest of 18% of 15 November 2010 and paying Rs 1 lakh against compensation and complainant fees.
“After checking this case, verifying the documents and recording statements, this forum consisted of Gopal President Krishna Rath and Jyoti Ranjan Pujari, members, found the bank’s authority concerned guilty.
After examining the facts and circumstances, it is clearly ensured that the bank’s obstacles provide a serious deficiency in the sender And the complainant has the right to get compensation and litigation costs of the opposite party, “Rath said.