Bengaluru: Apart from CCTV’s footage proves that he does not have to be blamed, the bank has reduced RS 15,000 from a female account even though the wrong ATM from other banks failed to spend cash but scored a withdrawal receipt.
Bengalurean demanded both banks in the Consumer Court, who recently ordered him to get a refund full of interest in addition to Rs 5,000 as compensation for humiliation caused.
On August 21, 2019, Sunkadakatte Resident said R using the Bank of Baroda ATM attached to the Vijayanagar branch.
He tried to attract Rs 15,000 from the Bank Vijaya savings account (now the Bank of Baroda) and received a receipt on the reduction in number but the ATM did not spend money.
The account holder at the Mysuru Bank Vijaya Street Branch, Looks close to his authority and submitting a complaint.
He believes the refund if the probe finds him innocent.
With three months after passing and there was no action from his bank branch, Bengalureanan, who was 35-year-old also filed a complaint with the Bank of Baroda, which had the ATM.
Meanwhile, Bank Vijaya reduced RS 590 with GST without its consent on allegations of service and arbitration and convinced it that it would be returned if the claim was justified.
Has received no response or refunds or refunds, Sukanya approached Bangalore Rural and Urban 1st District of Redressal Consumer Disputes in Shantinagar with complaints against Bank Vijaya and Bank of Baroda on January 9, 2020 for unfair trade practices.
Sukanya presented his claim through his lawyer, while lawyers representing Vijaya Bank said the complaint was wrong because the Bank of Baroda stated that RS 15,000 transactions were successful and he had taken cash from the engine.
But the forum judge who examined CCTV recordings from ATM noted, explained the complainant did not receive money.
They stated that for the reason best known by them, banks did not appear before the court to advance proof, adding they failed to restore the woman, whose number of shortcomings in the service and trade practices was unfair.
According to the RBI guidelines, it is a bank boundary task to ask and decide within 90 days and pay the amount to the complainant, failed to pay compensation per day, add the judges.
Bank Baroda remains ex-parte in this case.
In the verdict spoken on August 18, 2021, the judges decided that the Senior Vijaya Bank manager and Bank Baroda had to jointly return Rs 15,000 and Rs 590 with interest, in addition to paying compensation for problems caused by problems and RS 2,000 towards court expenditure.