Kolkata: In the first attempt to self-correction after a number of complaints by bus passengers for several months, a Personally owned permission bus (Barasat to Santragachhi) apologized after a passenger was asked to pay Rs 20 for the trip home after he traveled the same distance On the same bus for RS 18 hours before.
After passengers complained on social media, Union promised action against the conductor.
The case of this office has the desired end.
But there are many cases not reported; Passengers often think it won’t be worth them to complain.
Operators and trade unions must be sensitive to the conductor of this malpractice.
Subhranil Gupta, a member of the Facebook page, Kolkata Bus-O-Pedia, posted around 3:00 p.m.
on Tuesday about the incident.
“The conductor charged the Hudco Crossing to Minto Park …, “Gupta wrote.
Sushanta Mondal also shared a similar fate on the barasat-botanic park route where it charged Rs 15 on several days to new cities, and Rs 18 on the other.
An employee on the Barasat-Santlagachhi route promises action.
“We will take action against the conductor,” Spread Ghosh, also a member of the same Facebook page.
When Tii contacted the bus owner, he said they were “sorry” about the incident.
“Our union is in the conversation and conductor will be blacklisted,” he said.
The main bus union, such as the Joint Board of Bus and Bengal Bus Syndicates and the Minbus owner’s association, tried to distance himself from the incident.
“These buses are controlled from the district.
They are not our members.
Our union has not received such a complaint,” said Tapan Banerjee from the Syndicate Bus Board.
But passengers say such rates have become common on city routes, especially those connected to the district.
While most of the conductors demanded higher fees, what had made passengers Irked was a lack of consistency.
“Often conductors on the same route demand different tariffs.
What is used for RS 10 costs now anywhere between Rs 15 and RS20.
When the night limitation approaches, certain conductors requested Rs 25-Hospital 27 for the distance that officially have a hospital 10 For the cost, “said Monotosh Sen from Patuli.
Recognizing several bus routes indeed filling arbitrarily, the Ghosh Program from the Minibus operator coordination committee said they had held a meeting where all 52 routes have agreed to general rates.
“We don’t allow anyone on our route to fill up arbitrarily,” said Ghosh.