Nagpur: Hoax and Prank Callers summoned the police control room on ‘100’ almost “hijacking” systems intended for citizens who seek assistance in an emergency.
Without the means to identify and filter fake callers in the ‘100’ system, city police depend on the launch of the ‘112’ emergency response system to control the threat but the delay seems to have worsened their problems.
City police have now landed in soup after the 38-year-old Mahesh Raut suicide in his place in Somwaripeth near Raghuji Nagar.
Learned the expression ended life after allegedly humiliated by two police patrolls borne by the bike after he called ‘100’ to report a Fracas in an environment involving a woman and a man who was mentally challenged.
After suicide, the police claimed to have called the police control room 30 times and the Hanuman Nagar Nagar Zone office 26 more times.
The police hold a details of the recording of calls with many difficulties because there is no easy way to track, identify, and record fake calls in the ‘100’ system.
It takes a manual effort to collect and compile fake calls or tricks in the ‘100’ system.
The Family of the Raut has denied that he made a fake call or trick to the control room.
“Why does someone casually call the police control room for pleasure or damage.
He (Raut) is a helpful man who might tell the police several times seeing some injustice happening,” said a relative.
KIN also faced the police theory that there was no benefit.
“Anyone can come to our environment and ask the audience about what happened,” he said.
Police Commissioner Amitesh Kumar said that a list of fake tricks and callers was prepared manually and such callers would be handled by a method ranging from warnings to counseling and even strict legal actions.
“Our police command will attend a call, whether it is fake or original.
We have published firm instructions for our patrol commando to deal with civilians with dignity and unlike they do with hardened criminals,” he said.
CP said that the launch of an emergency number 112 will help him fully analyze fake callers and tricks on who corrective measures can begin.
“Our control room was flooded with fake callers or tricks but the police were mostly tolerant and attended every call in the shortest possible time.
Unfortunately, some citizens caused a disruption to the 100 system,” he said.