The Apple App Store has been on the news for the payment rules.
Apple has been fighting with bitter battles with the same Epic Maker Fortnite game.
The CEO of the Hopscotch Samantha John app recently shared a long utens on Twitter where he shared a difficult time he faced while submitting an update for the application.
For those who are unconscious, Hopscotch is an encoding application for children.
At the post, John said that the team submitted a repair application to Hopscotch.
However, application updates were rejected several times by Apple.
That’s because, as Apple described, “purchases in the application promoted have identical titles and descriptions that can be confusing for users.” This application is rejected because “purchases in our promoted application have identical titles and descriptions that can be confusing for users.” – Samantha John (@ Samj0HN) 1630012390000The This application was sent back to repair with changes according to Apple’s description, but again rejected.
“At this point, I don’t know what to do.
I was in the universe of Kafkaesque where I had to guess blindly on what could be wrong and randomly changing things until bureaucrats let me go through (with a delay of one day)”, Write the CEO in a tweet.
A day later, the application was rejected again.
At this point, I don’t know what to do.
I was in the universe Kafkaesque …
https://t.co/OBKN0B0QTW- Samantha John (@ Samj0HN) 1630012391000she then wrote for contacts on Apple explaining this problem and was told to appeal.
Fortunately, I got contact on Apple! I sent them to help and carefully explain this problem.
They told me to appeal.
– Samantha John (@ samj0hn) 1630012391000Apple, as can be seen in the screenshot shared by it, saying that the rejection applies and that the application does not comply with the Guidelines for the App Store review.
This is the answer.
They let us release bug fixes but told me that the rejection was valid and I still needed …
https://t.co/mglmvq4Cew- Samantha John (@ samj0hn) 1630012393000 three days from the original release date, John said he remained inside Tension about what the team really did.
Now we are three days after the original release date and I’m still in tension about what we did wrong.
Through …
https://t.co/8Parz9TFD3- Samantha John (@ Samj0HN) 1630012393000 OTHERATELY He got a call from the Apple App Store.
But he thought about ‘potential spam’, he ignored the call.
I say it well as I can, that I don’t know what the problem is.
The purchase in our application that is promoted has been different …
https://t.co/5Z2TKG8RHW- Samantha John (@ Samj0HN) 1630012396000she finally can talk to representatives and tell the problem.
Apple’s representative told him that ‘automatic software must have an error’ and could be the reason behind the rejection.
He first called me at 3:14, I have received an email at 3:16 then tells me that Hopscotch is still out of …
https://t.co/1liz0x2Ugg- Samantha John (@ Samj0HN) 1630012397000 Employment was completed.
But John was very angry at the ‘system’ he called ‘rotten’.
“Apple’s way wasted my energy, arranging me, and sucking my time to go angry”, he wrote in a post.
Hopscotch is a small company, I CEO, and I write code.
And that’s how the best application works! When I was …
https://t.co/rj3uvy631V- Samantha John (@ Samj0HN) 1630012398000she continues to say that even though paying 30% tax, the application developer must “handle this unfriendly giant is just as bad if it’s not worse.” There is a lot of talk about 30% tax taken by Apple from each application on the App Store.
Time tax on their dev …
https://t.co/7K3FR8QJO7- Samantha John (@ Samj0HN) 1630012398000Hee updated the thread where he said that he received a call from Apple to apologize for the inconvenience and request feedback.
“Who knows whether they will really apply it, but at least they listen”, he said.
Update: For Apple credit, they called me last night to apologize and request feedback.
Who knows if they will …
https://t.co/pwml0baqho- Samantha John (@ samj0hn) 1630066545000