Chennai: Taking a pre-departure RT-PRC test at Chennai International Terminal Airport, it is mandatory for those who go to countries in the Middle East, especially the United Arab Emirates (UAE), has become a problem, with a little social distance.
Control the poor crowd and long procedures involving paying money, offering samples and receiving reports to make it troublesome.
Those who had to reach the airport 5-6 hours before departure was forced to crowd in front of the counter to provide samples and get results between 12am and 5 in the morning for morning flights.
There is no Indian Staff Authority Airport (AAI) or Central Industrial Security Force personnel (CISF) to arrange things.
Online registration can be done, but the queue system is inefficient, passenger said.
Arun B, who recently traveled to Dubai, said he had to wait almost half an hour to collect forms for quick tests.
“People have to fill it up, stand in the queue to make a payment and then go to another queue to provide samples and then roam for the announcement to collect reports.
Announcement is not clear, making people crowding closer to listening.” Payment of Rs 3.400 must be made online To save time, he said.
“People are sometimes told to come back later after they reach the counter because they will reach too early and some other passengers must be priority because of the initial flight timing.
The worst part is a manually filled form that must be filled again online.” The test was defeated because it made it a place to spread covid, added Arun.
Basheer Ahmed from Chennai Metro Travels said the process was not done professionally.
“There is an option to pay online but it’s not easy.
We have got input from passengers who say they have to go too early to test because of the crowd.
There are about four flights in the morning.” A AAI official promised to streamline the procedure and make it online.
“The crowd’s control measures will be adopted.
Tests for passengers who arrive will also be expanded to provide space because the number of flights increases.”