Chennai: The day after Chennai Greater Corporation (GCC) released a Helpline number to reach people in a flooded environment, and appoint senior IAS officers to oversee assistance work, complaints increased on how calls were not followed up, or responded.
Rama Prabhakar, a resident of Jalan Srinivasan Mandaivasi, woke up to almost three feet of water flooded the road outside his home on Thursday.
It entered the ground floor of their apartment in a short time, damaging furniture and electronic devices.
The family said they filed a complaint on the Application of the Namma Chennai GCC in the morning and called their Helpline 1913 soon after that.
“They answered our calls and acknowledged our complaints, but did not follow up.” In the afternoon, their lines are busy and we have to pump water, when the rain subsides, “Rama said.
Some residents also accused they were asked to wait until the rain subside before water can be pumped out of their house.
A residents who were angry in the neighborhood such as Korattur and Shanmugam Pillai Street in Mylapore said that their homes were flooded with rainwater contaminated with waste and no action was taken despite the GCC call to Helpline GCC.
Yamini Thirumaran, A resident of Jalan Perumal Mudali at Royapettah said that he had shared photos of uninhabited compound walls that had been broken into their places and a large tree branch hunted on their roof, with local IAS officers, but never heard back.
“When we called 1913, our complaints were compiled,” he said.
While assistance p The ‘100’ oil is also busy for most of the day, in an environment such as Teynampet and South Chennai parts such as Sholinganallur, GCC and supervisor officials are valued for complaints.
Helpline Tangedco 9498794987 was also attacked on Thursday, after occupants of various parts of the city alleged that they could not reach them all day.
Deputy Commissioner of Education, D Sneha, from the control room, the puddle said around the distribution transformer prevented them to restore power in several environments.
He added that these areas were prioritized.