Gurgaon: Patchy network is not an unusual problem in the city but in recent weeks, residents have faced an increase in call drop, network blackouts and internet connectivity are slower.
From work professionals to sustainable students with online education, many residents say that network problems have increased compared to before.
“I have used cellular hotspots for my homework needs and don’t install local Wi-Fi, but network problems worsen for the past few weeks.
Now, I have no choice but to get a Wi-Fi connection because I can’t depend on Hotspot at all, “said Rishav Kumar, a resident of sector 14.
The government school teacher, tasked with reaching students without a smartphone through a call voice, complaining about the struggle due to network blackouts and call drop.
“I have two cellphone numbers from various operators.
But the situation in such a way that both of them provide the same network.
It takes several attempts to connect calls, and then there is a drop of call or lack of voice clarity.
If we do not meet our target, the officials attract us And not ready to believe that our work suffers because of a bad network, “said a government school teacher.
Service providers and industrial people have blamed the lasting surge in the third wave which leads to high demand for networks in the city.
Recent problems, they said, caused by a sudden increase in traffic in several residential areas, with the office has been closed once again and the school and college shifted back to online class.
The area that witnessed the problem was, which had fewer towers, but now see the surge in consumer demands.
“There is no problem with the service, but there has been a 50% surge in use of data in certain housing bags.
Because offices and schools have been closed due to the third wave, traffic, previously spread throughout the city, has soared in certain bags.
Area on Where we are struggling to establish more towers facing problems, “said a person in the industry with anonymous requirements.
Private operators and their associations have also recorded upsurge in demand, adding that they tried to expand their infrastructure to improve coverage and meet demand.
“Increased demand for more bandwidth is being monitored and is fulfilled today with strong backup and redundancy features in the operator network system,” said Lieutenant Gen SP Kochhar, Director General, Indian cellular operator association (Coai)).
“Coai has been involved with the Department of Telecommunications (DOT) and state-level authorities, get permission to use telecommunication infrastructure such as towers, cells on wheels (cattle), etc., to ensure business continuity and provision of smooth service,” he added.
Meanwhile, the District Administration said that operators, who witnessed an increase in demand and felt the need to improve their infrastructure, had to approach them.
“District administration is committed to increasing the network in the region.
If telecommunications operators face the hassles, they can easily reach me.
Even if they face procedural barriers, we will facilitate them,” said Deputy Commissioner Yash Garg told toi.