Categories: Delhi

Delhi police look cut the response time in handling PCR calls

New Delhi: After Van PCR merger with a police station, Delhi police have asked senior officers to monitor their response time and take action against staff who reached the points of late incident.
The source said in some cases, PCR staff claimed that they reached a timely place, but the location of the geographical information system (GIS) and vehicle travel routes showed that they reached late.
Apart from the Central Police control room, the commissioner with the range and deputy commissioner of the Regency has been asked to monitor Van PC response time.
Two special commissioners and DCPS have been assigned to make uniform designs for Van PCR and vehicles patrolling from the police station.
A police source said that PCR staff, in cases where delays were noticed, notifying senior officers that they were trapped in traffic snarl, attending other calls or not good road conditions.
“In some cases, the staff said they reached a place in a few minutes, but because their technical errors could not press the reached button (RCD),” added the source.
To confirm the staff version in a different case, the police called PCR callers to examine the actual timings.
In a reported case from Mukherjee Nagar last year, the caller told the police that his brother had locked himself in the room and did not open the door.
Calls were carried out at 11.24 PM and PCR vehicles reached 11:45 a.m.
The PCR staff claims that they reach the place within two minutes, but cannot press the RCD button as another call landing at the cellular data terminal.
But when the GIS and vehicle travel lanes were scanned, it was found that the vehicle did not reach on time.
Even the caller claimed that PCR staff reached 10-15 minutes after his call.
In another case reported from Ghazipur, the place was almost 1.2 km, but the PCR vehicle reached after 23 minutes.
The PCR staff said they reached within three minutes, but the location of GIS confirmed that they told the lie.
However, in some cases the police found that because the actual time technical error reached the place not properly recorded.
“Monitoring has increased at the senior level and differences have been considered in timings.
The staff is being pulled to reach late at night,” said an officer.
Senior officers noticed that the integration of PCR staff with police stations was not carried out comprehensively and sincerely in several districts.
DCPS is asked to ensure that the merged staff functions smoothly and effectively.

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