New Delhi: Delhi Police have broken down fake call centers and arrest 19 employees, including seven women, who usually call us a citizen of disguised as officials from the Ministry of Finance, the US and deceived them with the pretext to give grants to them.
The defendant has so far advised US citizens at least RS 1.2 Crore.
22 computers, 21 cellphones, six routers and three switches were confiscated after the attack.
According to the police, the forgery came when the information was received by an email that reported that the illegal call center was running from Malviya Nagar in South Delhi.
The Deputy Commissioner of Police (South) Atul Thakur said this information was further developed and his team focused on the identified premise which was the basement in P-4, Malviya Nagar from which the call center was being operated.
“Raid was then done at the address and 19 people, including seven women, found involved in calling customers in the US disguised as officials from the Ministry of Finance Department, USA.
The callers first deceive strangers with the pretext of giving them free grants.
They found them to deceive people innocent based in the US based on Vicidial through the cloud server, then talking to customers with the pretext of giving them a free grant if the customer pays a fee of US $ 100 and US $ 200 or they induce their customers to provide the same amount through the Google Pay Gift Card or another wallet, “said Thakur.
He said, a total of 22 computer systems were installed in a place used by 15 systems used by callers.
When checking the confiscated computer system, Vicidial call software and scripts are found open on their screen, the officer added.
“They contacted the victims through the automated computer system to call telephone numbers one by one in sequence from the list of telephone numbers uploaded on the cloud-based server, to start and encourage customers with the name giving a free grant afterwards paying basic fees.
This call is automatically transferred to The caller was free to attend at the time.
On average, three innocent US citizens were cheated every day and around 50,000 -75,000 INR cheated from them, “DCP said.
The police have found that the call center is being carried out since January 2021.
The defendant paid a monthly rent of RS 36,000.