KOLKATA: A live video telecalling has been introduced at CNCI Rajarhat in association with New Town Kolkata Development Authority (NKDA) where a Covid patient party can have live video briefing by a doctor from inside the ward.
NKDA authorities were receiving complaints that the relatives often do not get information on the health condition of Covid patient at CNCI.
During the pandemic, it’s difficult for a patient party to come to CNCI for getting daily briefing on the condition of a patient.
“Communication between the patient party and the patient inside Covid facility is often very difficult due to the safety protocols.
Two assistants have been provided at the HDU wards of CNCI who will be present when a doctor will do a round of the unit.
Through the WhatsApp live video call, the relatives will be able to get to know the status of the health condition of the patient from the doctor directly,” said NKDA chairman Debashis Sen.
At present, this facility is available for HDU patients.
Doctor-kin video call for health update of Covid patients
