Some Airtel customers were surprised to see SMS from Airtel who said that the service came out they had been stopped and that they needed to refill to continue to receive calls on their airtel telephone numbers.
After several customers were taken to Twitter to request an airtel about the message, Airtel responded by saying that because of some technical errors, some customers may get deactivation messages.
The SMS from Airtel said “Your exit service has been stopped.
To continue, click the airtel.in/prectaid-recharge or press * 121 * 51 #.” If you have an SMS like this from the airtel, note that it is due to a technical error and you can ignore it Sms safely.
“Because of a technical error at our end, you might have received the wrong text about service deactivation.
Ignore the same thing.
We apologize for the inconvenience,” Airtel responded to customers on Twitter.
@Vijror Hai Vijay, because of a technical error at our end, you might have received the wrong text about deactivation …
https://t.co/QP66HMFei- Airtel Care (@airtel_presence) 1628241343000 Planning, Airtel recently revised plans Prepaid and prepaid package will now start from RS 79 Smart Recharge.
Airtel has stopped charging the level of the RS 49 entry level.
In accordance with the company, the Smart Prepaid Airtel refill of RS 79 will offer up to four times more minutes of use for customers along with multiple data.
Airtel Prepaid Smart Recharge RS 79 offers Job Talk Time Rs 64, 200MB Data and 28 Days of Validity.
Revisions in this plan are effective from June 29.
Rivals Airtel Reliance Jio and Vodafone still have their cheapest prepaid package at prices below RS 50.
The cheapest Reliance Jio plan is RS 39, the plan is exclusively for Jiophone users.