The Indian Amazon website offers options to return, replace and get refunds for goods under certain windows purchased on the e-commerce platform.
However, there are certain criteria where the product can be returned and replaced.
For example, if you have bought a smartphone or laptop, it is likely that you only qualify for replacement and not a refund.
However, the question here is a way to identify whether a product can be returned or replaced.
Also, it is important to note that there are certain guidelines that have been put by Amazon for devices that are eligible for returns or replacement.
In this explorer, we will notify you all you need to know about Amazon items that can be returned and can be replaced and guidelines.
Read on: The difference between Amazon Patrion can be returned and replaced.
Categorize products on three parameters – can be returned, replaced and cannot be returned.
A product that cannot be returned is non-refundable, replaced or returned.
After the device is sold, nothing can be done about it.
In terms of returned products can be returned under the window again if there is a problem with the product associated with quality, functionality, etc.
Products that can be replaced, as the name suggests, can be replaced if you have received a damaged product or if there are some problems with it.
The main difference between the product that can be returned and replaced is in terms of what options you get if something is wrong with the product.
In terms of replacement, Amazon will only issue a replacement product.
While in the case of a refundable product, you can get a complete refund either in your Amazon payment balance or the selected bank account.
How to find whether a product is under the replacement or back to check this, simply scroll down the list or specific product page and look for a replacement of 10 days or 10 days.
Note that the return window varies by product category.
Also, based on product conditions received, an item can be returned to the seller.
The following is a list: physically damaged has a missing part or accessory different from the description on the product details page on Amazon.in