New Delhi: Minister of Finance Nirmala Sitharaman on Monday asked InfoSys, technology vendors for the wrong income tax portal, to improve all interference on September 15, while delivering “disappointment and deep concerns” the government and taxpayers for the company’s failure to fix the problem even two Half a month after the platform was launched.
During his meeting with the Infosys CEO of Salil Parekh, Sitharaman made His displeasure known, with the Kuningan company now aware of how serious the center took the problem, a source to TOI.
The feeling in the government is that infosys move to remove obstacles with very slow speeds, something done with a GST network also where he managed to extract time from the government.
At that time, Infosys Chairman Nandan Nilekani had been asked to explain the problems at the GST council meeting, higher-powered panels consisting of state finance ministers and trade unions.
“The message seemed to finally sink,” said an official when FM on Monday was looking for an explanation from IT companies for recurrent problems faced by taxpayers, tax practitioners, and officials.
Separately, the company also failed to provide a smooth transition to enhanced MCA-21, a platform for corporate submission and databases, and has been called even.
“The Ministry of Finance stressed that there was a need to put more resources and efforts on the infosys section so that the delivery of agreed services that was very delayed was confirmed.
PAREKH was also sensitive to the difficulties faced by taxpayers and problems arising due to the delay in the portal function,” said the Ministry of Finance in a statement on Monday.
PAREKH has been “called” to the Ministry after the income tax portal is closed for maintenance.
While Infosys on Saturday said it was planned maintenance, on Sunday, the income tax department took the exception in the midst of several complaints.