BENGALURU: Infosys said it repaired many technical glitches at the sales tax (IT) e-filing portal during the previous week and near to a lakh returns have been filed.
The rest, it stated, will probably be repaired over the forthcoming weeks.
Finance Union Nirmala Sitharaman is designed to fulfill up with the business on June 22 to explore the problems plaguing the portal site.
“Within the past week a few of the tech glitches that influenced the functionality and stability of this portal site have been addressed and because of this we’ve seen lakhs of daily users from the portalsite,” chief operating officer U B Pravin Rao stated in the corporation’s AGM on Saturday.
The updated portalsite, which went live on June 7, also endured glitches, resulting in an uproar from several users that whined on Twitter tagging the FM.
Sitharaman reacted by requesting Infosys to correct the issue, and labeled chairman Nandan Nilekani.
Infosys won the undertaking, value Rs 4,232 crore, to build up the I-T filing portal site in 2019.
“As new capabilities are introduced within this intricate platform, we’ve observed concerns associated with submitting types, eproceedings, amongst other places.
Our project group is working to solve this to guarantee a smooth experience for those customers,” Rao said, adding that the business was working together with stakeholders during the upcoming few months to make sure all feedback and inputs have been addressed.
The project is intended to create a next-generation revenue tax filing strategy to decrease processing time for yields by 63 days to a day and speed up refunds.