NEW DELHI: Finance minister Nirmala Sitharaman on Tuesday examined with Infosys officials that the technical glitches which still continue to mar the new revenue tax e-filing portalsite.
Sitharaman, together with ministry of state for fund Anurag Thakur, earnings secretary Tarun Bajaj, CBDT chairman Jagannath Mohapatra as well as other senior ministry officials, also moved point by point on the problems facing the new portal site with officials of Infosys – that the seller which acquired the website.
Even though there was no official word about exactly what transpired in the meeting, an announcement issued by the Institute of Chartered Accountants of India (ICAI) stated”the glitches will probably be addressed quickly”.
ICAI agents attended the meeting Tuesday.
The portal found on June 7 continued to confront glitches, for example longer logging punctually, inability to create OTP to get Aadhaar validation, non-availability of ITRs for previous decades.
Many stakeholders have filed written inputs emphasizing the problems facing the portal site in addition to areas which have to get fixed.
The stakeholders also have emphasized poor user interfaceand inability to see old need, grievances and intimation requests because the problems which will need to get fixed.
The ICAI at a statement issued following the meeting stated it has been requested to supply its constant inputs and support into CBDT and Infosys, in solving the problems, as soon as you can.
“The income tax department explained the new portal site was aimed in producing progress more taxpayer-friendly, no matter how the technical glitches will be addressed quickly, for advantage of ” that the ICAI statement mentioned.
The e-filing portal www.incometax.gov.in premiered on June 7, and also the taxation department in addition to the authorities said was aimed toward producing progress more taxpayer-friendly.
Here is the portal site which average income taxpayers may even use to record their annual earnings for evaluation season 2021-22, for income gained financial year 2020-21.
The final date for submitting these returns by individual citizens is September 30.
In the corporation’s yearly shareholder meeting, Infosys had on Saturday said that it’s working to solve the problems and has succeeded on several fronts.
Addressing shareholders’ concerns on the subject, Infosys said it’s intensely concerned with all the inconvenience brought on by the technical glitches at the new revenue tax e-filing portalsite, and that it’s working to solve all the problems in the earliest.
“Infosys is employed to solve the issues from the new revenue tax e-filing portalsite.
For the past week, a number of the tech glitches, which influenced the stability and performance, have now been addressed.
And because of this, we’ve seen lakhs of unique daily users at the portalsite,” said Infosys chief operating officer Pravin Rao while responding to inquiries throughout the AGM.
Answering a customer’s question, Rao advised that close to a lakh income tax returns are registered up to now on the portal site.
Ahead of Tuesday’s interview with Infosys, the Finance Ministry needed on June 16 invited written representations by stakeholders concerning glitches or problems confronted about the new revenue tax e-filing portalsite.
Tax advisors have filed their own representations pertaining to performance and technical problems, problems of lost information, modules that aren’t working.
Some advisers also have indicated that the older e-filing portal must stay active until the period that the new portal stabilises and at the beta testing have been completed to solve the problems confronted by consumers.
Infosys has been in 2019 granted a contract to come up with the next-generation revenue tax filing method to decrease processing time for yields out of 63 days to a day and reevaluate refunds.
Sitharaman herself needed on June 8 inquired Infosys and its own chairman Nandan Nilekani to resolve the glitches.
A day following the introduction of the new portal site, social networking consumers needed flagged glitches from the new e-filing portal into the finance ministry.
After that, Sitharaman chose to Twitter and requested Infosys and its chairman to repair the issue.
Replying into the converse, Nilekani had stated Infosys is currently working to repair the glitches.
FM meets Infosys Officers, Testimonials Technician glitches on Fresh I-T e-filing portal
