New Delhi: Infosys on Wednesday said it was focused on the problem resolved “quickly” related to the new income tax portal and referred to as the “single largest priority” for the current company.
Infosys Top Management said that many problems around performance and stability have been handled, and that around 10 lakh ITRS (return tax refund) has been submitted so far.
“We work very hard to ensure that all features are delivered.
We are working quickly …
Some functions that have worked, there are a large number of returns that are being submitted …
There is work done in ensuring that all stability and performance come together,” The CEO said and MD Salil Parekh told reporters in a virtual briefing.
He added that while there are some work that still needs to be done, the company believes that all of these situations will be handled step by step and all problems will be resolved.
Infosys is, in 2019, contracts to develop the subsequent generation income tax archiving system to reduce processing time for a return of 63 days to one day and accelerate refunds.
This portal lives in June this year.
The new income tax portal called “http://www.incometax.gov.in” has a bumpy start from its launch day on June 7 because it continues to face technology disorders, which encourages Minister of Finance Nirmala Sitharaman to call a meeting on June 22 with officials Infosys who have developed a new website.
Technical glitches, however, continue to improve portal function because certain main utilities have not worked, according to Chartered accountants.
On Wednesday, Infosys COO Pravin Rao said about 10 lakh ITR had been submitted so far, and on Tuesday, around one lakh ITR was submitted in one day.
“We have made some progress, but after saying that, we still have several ways to go.
We have to overcome some intermittent problems, we continue to face in some of the available functions.
At the same time, we also have to launch new functions too , “he added.
Rao noted that the company has added more bandwidth and invests in leadership to overcome these challenges.
“I want to make sure that this is the biggest single priority for us today, and we have to overcome the remaining problems, and launch the remaining functions In time, “Rao said.
I-T portal functions ‘single biggest priority’: infosys
