Kolkata: Some passengers, who recently flew out of the airport Kolkata, complained that the baggage check-in they had been tampered with and that the valuables were missing.
Following these allegations, Kolkata airport authority and airport authority of India has launched a joint investigation to track down those responsible for the theft.
TOI on Wednesday reported a complaint of a software engineer, who had taken flight from Kolkata.
Flyer, Chandan Prakash, said at first he did not even detect anything wrong with a trolley bag, but then found already open outer compartment of the inner lining and certain goods have been issued with a unzipped.
After this report, more flyers sent similar complaints about theft and damage to their luggage for a few months.
Aditya Bubna, a businessman from New Alipore, said a similar incident happened to him when he flew to Delhi on August 8 for a family trip to Himachal Pradesh.
“I have saved Rs 25,000 in the top pocket of my backpack.
When luggage arrives at the belt 2 in the terminal Delhi 2, the cash was stolen and the bag was torn from the inside.
I wrote several letters to the airline but did not get the money back or compensation, “Toi Bubna said.
Spanish decision to get to the bottom of this issue is laudable.
The last thing you want handouts, especially when the protocol Covid have traveled so complicated, what kind of harassment is “We have initiated an investigation based on complaints leaflets.
All the points, where the luggage is handled, is under CCTV coverage.
We find out whether there is shadow area , which is abused by some to carry out the theft, “said Airport Director C.
Pattabhi.
An official shows there is little shadow area, when the bag is inserted into the fuselage and staff adjust their placement in the plane.
“Mischief may have occurred,” he said.
Prakash, who marked the theft, said the carrier is contacted with a guarantee of compensation.
“Indigo customer service team promised to send a new trolley bag.
But there is no culprit found so far, I was told.
I reported this problem to not get compensation but to raise awareness,” said Prakash.