T’puram: KSEB has now bagged the first place from the poll conducted by Kerala State Industrial Development Corporation (KSIDC) to recognize the state-government associations which have adopted simplicity of conducting business standards.
KSEB has won 85 out of 100 marks from the poll.
The poll has discovered that KSEB managed to guarantee hassle-free support to lakhs of customers using consistency.
The operation of the plank has been evaluated through direct interaction using 3,000 pick customers of this state power board.
Naturally, the board has taken a few measures to enhance the standard of support by embracing the newest technology.
The’service in doorstep’ programme, 1912 call-centre centre, e-time for monitoring segment office trip, self meter-reading centre for customers, steps required for easing processes to submit an application for electricity connections were a number of their new consumer-friendly developments of KSEB.
Power Union K Krishnankutty congratulated KSEB team that led towards the success.
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