Gorakhpur: A 40 years old man of Pipraich area in Gorakhpur was duped of Rs 14 lakh after his mobile number was hacked while inquiring on the customer care number of State Bank of India (SBI).
According to the complainant, as he made a call on the number provided by the SBI’s customer care cell, his mobile number was hacked and money was withdrawn from his account.
Pipraich police, on orders of the SSP Gorakhpur, lodged an FIR and launched a probe.
While talking to TOI, Dharmesh Upadhyaya (40) said that on June 13 he had applied for a credit card.
On June 17, on inquiring about the credit card at the customer care number the executive provided him numbers 1800180290 and 8601801290 for further inquiry.
The first number was not working and as soon as he called on the second number, his phone number was hacked as he found many apps being installed on his phone.
He immediately registered a complaint at the SBI helpline asking them to lock his account but somehow they failed to do so and Rs 14 lakh were withdrawn from his account on June 17 and 18.
“At the cyber cell they refused to lodge my FIR as there was no inspector and Pipraich police station also refused saying that the case was of cyber cell.
Finally I went to the SSP office and after his orders, the police registered a case on June 19.
I have lost all my savings.” “A case has been registered against SBI customer care Bangalore and an unidentified scammer under sections of 419 (Punishment for cheating by personation), 420 (Cheating and dishonestly inducing delivery of property)IPC and 66 C IT Act (punishment for Identity theft).
Probe has been initiated in the case,” said SHO Pipraich Suryabhan Singh.