Meta has introduced a number of new features to its platform.
Updates announced by social media giants aim to improve experience for creators and communities.
It has begun to test direct chat support features for users who have been locked from their account.
“Creator can access special maker support sites when entering Facebook.
There, they can chat directly with support agents for the help of various problems starting from payment status for questions about new features such as rolls”, the company writes in a blog post.
Until now, this feature is part of a small test.
It will develop to more creators where users will receive invitations on Facebook or Instagram to join the test and explore new support experiences.
Facebook also adds additional moderation tools such as keyword blocking tools, suspends to control and control stronger comments.
The company has also introduced new tools to Facebook Live features.
These include the Featured Links: Creator will now be able to share third-party application links to live broadcasts.
From blogs and beauty donations, creators can add the flagship link to their live broadcasts, and viewers can visit this link without leaving live videos.
Polling: Tools until now available for desktop users only.
The company has now added a fresh poll experience on cellphones for real time feedback.
Life with: Facebook expands the number of people who can be broadcast together by using directly on Facebook.
Creator will soon be able to air with up to three additional guests, open opportunities to be displayed with creators, friends and other fans.
Live in the story: This new feature aims to make it easier for the creator to be found on news bait.
Creator can share live broadcasts directly into Facebook stories as another way to maximize the range of content with their audience.
Badges: Facebook launched a redesigned badge experience to help the creator identify the most loyal fans, and appear next to the name of the viewer in the comments section.
The front line: Facebook also tests the front row experience that gives the creator an easy way to find out who their audience is most loyal in the video anytime.
This audience will appear in the “front row” section specifically from live broadcasts.
Meta presents direct chat support, the ability to add third party application links and more tools for creators
