Letter / Vadodara: Private insurance companies with curtly get several basic lessons in the novel Coronavirus infection from the consumer court who were annoyed on the reasons presented for rejecting patients with Covid-19.
Vadodara District Consumer Disputes The Redressal Forum actually changed the tutor, explaining to the insurance company what Coronavirus, how it spreads among humans, general symptoms and how fast the level of oxygen patients can dip medical emergency.
This case is related to Paresh Patel, a resident of Jambuva Road in the city, which costs RS 76,000 maintenance after he was hospitalized in September last year.
Insurance Company – Universal Sompo General Insurance Company Ltd.
– has refused claims on the grounds that Vital Patel was stable and he had no respiratory complaints at the time of entering.
Justifying his actions, the company said that patel hospitalization was only for monitoring purposes.
Patel was hospitalized in Manja and then referred to Amin Bhailal General Hospital.
When these reasons were conveyed during hearing, the court stated surprised and asked how insurance companies could conclude without the opinion of the medical expert that Patel only admitted for monitoring purposes.
“There is no wisdom in the action of the opponent (insurance company) while rejecting the claims of complainants (Patel) and slapping violations of consumer protection principles,” read the verdict.
Also ask who will be responsible if covid infected patients are not accepted in the hospital and something happens to them.
“By just relying on unfounded allegations and therefore an insurance company officer has shown irresponsible behavior to the community,” said the court.
The court then continued to explain what Corona virus was.
It also continues to state that there is no ‘licensed drug’ to cure Covid-19.
But if the patient was received in the hospital, the hospital staff took care of them, monitoring all vital and also overseeing the problem of developing, the court stated in the assessment.
Forums led by I C Shah asked insurance companies to pay all maintenance costs of Rs 76,000 for Patel along with interest of 7% and RS 20,000 as compensation.