Ranchi: The State Ministry of Agriculture has been opened for the first time a centralized call center for farmers who will handle their complaints and provide information related to agriculture in various languages.
The pulse-free call center (1800-123-1136) has been arranged at the Department Office in Ranchi and will initially be guarded by 12 people.
The department also released a home telephone number (0651-7122712), whatsapp / sms (87978912222) to seek assistance related to agriculture.
The department also launched the ‘Blockchain Technology’ interface to create transparency in the distribution of seeds and distribution of other agricultural schemes.
After Andhra Pradesh, Jharkhand will be the second country to use Blockchain technology in government work, officials say as Santhali, Mundari, Oraon, etc., other than Hindi so that farmers call from any part of the country can get the right assistance.
Here, someone can submit their problems, or take any assistance related to agriculture.
We have set a 15-day period for solving problems.
If a failure occurs, it will increase to a higher level.
“On Blockchain technology, he said he would initially be used in the procurement of seeds and distribution but will gradually expand it for other activities.
He said the department had come with a website for Blockchain technology and they planned to train grassroots and other stakeholders about How to use it.
He said, “Last year, we launched their token system based on their unique ID.
For seed distribution to curb forgery or duplicates.
Now, all ID tokens will be included on the website.
In terms of new farmer registration, ID new tokens will be created and registered on the website.
Based on the allocation of seeds to certain farmers according to their needs, we can track all distribution details through the website.
“Farmers can also trace their consignment both.” For example, when someone ordered anything from e-commerce sites, they can track consignment status.
Our system will also work the same way.
Another USP of this technology is that if there are many seeds that fail in any district, we can track the entire distribution chain and recall them, “he said, adding that the main objective behind the introduction was to create transparency in the process of procurement and distribution.
“Jharkhand will be the second country after Andhra Pradesh uses Blockchain technology in government work,” he said.
Multi-language call center to overcome farmer misery
