Dubai: The government on Sunday indicates that it will not be in a hurry with the guidelines for consumer protection proposed for e-commerce and will develop a framework for the long term, which will balance the interests of all stakeholders.
“I have to protect everyone’s interest and balance consumer interests, e-commerce interests (players), interest in retailers.
Everyone’s interest will be considered and a balanced and very strong policy will be resolved …
Longer and detailed consultations, will be better Being a policy, “said Minister of Trade and the Piyush Goyal Industry, added that the rules were intended to serve.
Years.
The comment occurred in the middle of a report that some government institutions have marked their concerns over the design of e-commerce rules for consumer protection.
Repeating his previous stand, Goyal said the idea of ​​releasing the rules design was to have wider consultation and feedback.
He quoted examples of the proposed data privacy law, national education policies and characteristic norms for jewelry, which have helped create a strong policy framework after detailed stakeholder consultations.
The Ministry of Consumer Affairs, which is also led by Goyal, has released a rules for e-commerce for public consultations, which resulted in the HOWLS protest from e-commerce companies such as Amazon and Flipkart, which lobby to block the norms.
In addition, Indian players such as Tata Group have their own concern for the current design, which might seek the consumer affairs ministry when a series of recent rules released.