Coimbatore: Members of the Consumer Awareness and Protection Association have petitioned the Tamil Nadu Generation and Distribution Corporation Limited (Tangedco) to publicize the contact numbers of officials to send the details of meter reading.
A few weeks ago, Tangedco had directed the section officers to accept the readings provided by the low-tension consumers on WhatsApp or through SMS, letter or email to generate a new bill for May.
Welcoming the move, N R Ravisankar, president, Consumer Awareness and Protection Association, said, “Only the divisional office in Pollachi has publicized the WhatsApp number.
At a time when the state government has extended the lockdown, it is creating a lot of inconvenience to the public.
Immediate steps should be taken to publicize the contact numbers of section officials.”TNN
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