Samsung has announced some consumer initiatives as part of its ‘We Care for You’ program.
These initiatives aim to ensure safety, health and convenience of consumers looking to buy Samsung products.
Consumers can now ‘Shop by Appointment,’ a new feature that allows them to book an online shopping appointment via WhatsApp at their nearest Samsung exclusive store, avail offers like Samsung Student Advantage program, Samsung Referral Advantage Program and Samsung Smart Club Membership while shopping at these stores.
Appointment Shopping Service: Consumers can book an online appointment to shop at their nearest Samsung Exclusive Stores via ‘Shop by Appointment’ portal.
Once the appointment is confirmed, the customer can visit the store as per the appointment slot for one-on-one interaction with the store executive.
Connect via WhatsApp: Consumers can book appointment services at Samsung Smart Cafe via the WhatsApp.
Consumers need to ‘Book’ on the number 9870-494949, and follow simple steps or avail home delivery and home demo service.
The WhatsApp chatbot also provides information about Samsung devices, latest offers, nearby stores among other details.
Extra reward points up to Rs 1000: Consumers who have previously purchased Samsung devices from Samsung Smart Cafe or Samsung Smart Plaza and those who book a service via WhatsApp will be get special reward points.
Interested buyers need to visit nearby Samsung Exclusive Store and purchase eligible devices including Galaxy Z Fold2, Galaxy S21 Ultra 5G, Galaxy S21+, Galaxy S21, Galaxy S20 FE 5G among others and bonus points will be credited to their Samsung Smart Club wallet.
Samsung Student Advantage: Under this program, students can avail special discounts on Galaxy Tabs, Galaxy Smartwatches and Galaxy Buds over and above the market offers at Samsung Smart Cafe and Samsung Smart Plaza.
Home delivery and home demo: Consumers can experience and purchase their favorite Samsung devices from the comfort of their homes by booking home delivery or home demo on ‘Experience Samsung at Home’ portal.
E-invoice on WhatsApp: To ensure that all transactions are virtual and contactless, consumers can receive their invoices on WhatsApp as well.
Samsung Referral Advantage Program: Samsung Smart Cafe and Samsung Smart Plaza customers can avail additional Smart Club benefits up to Rs 7500 by referring their friends and family to purchase select Galaxy smartphones from Samsung Exclusive Stores.
Once registered, both the consumer and the friend will get reward points on purchase of eligible devices including Galaxy Z Fold2, Galaxy S21 Ultra 5G, Galaxy S21+, Galaxy S21, Galaxy S20 FE 5G among others.
Samsung Smart Club Loyalty Program: Customers get three additional ecosystem vouchers up to Rs 7000 and Fast Track upgrades on select products which allows them to get a direct entry to a higher membership tier than the usual program construct.