Noida: With the increase in Covid cases, the Electric Department Noida has urged consumers to take advantage of online services related to correction of bills, load capacity, new connections, and more.
The local sub-division officer (SDO) has also been asked to operate at a capacity of 50% to ensure the appropriate Covid behavior while the Covid Aid desk will be given to help those who are still from rural areas.
The decision has been taken to prevent the spread of Covid-19.
“Even though we already have online facilities for new bill payments and new connections, instructions have been given to provide online services for problems related to correction of bills, add or reduce load capacity, tariff changes, changes in new names, and other services like that.
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While all offices in the open sub-center, they are directed at ensuring the appropriate Covid behavior, “said VN Singh Chief Zonal Engineer Noida Department, Pashchimanchal Vitran Vitran Nigam Limited (PVVNL).
Singh further added that all of these services were available in their help number 1912.
Consumers can also register their complaints through the WhatsApp 7859804803 number.
While most urban consumers are familiar with online services, there are still a large number of rural consumers in GB Nagar who still utilize office facilities Local from the discom with the absence of internet or smartphones.
“The majority of rural consumers still visit discom offices in their area for maintenance of their problems.
To ensure their safety and staff, help desks are provided to help them,” Singh said.