Nagpur: When traveling in the train, sometimes you can find a traveling ticket inspector (TTE) missing from Bogie.
Consumer Disputes Gondia District The Redressal Forum has slapped the fines of the RS30,000 on the train, sucking on the absence of TTE in the coach as “deficiency in service”.
The bench consisting of President Bhaskar Yogi and Sarita Raipure members directed the Division Train Manager (DRMS) from Pune Railway and Division Bhusawal to restore the number of referred to the salary of the public obligations.
They, however, were told to conduct an internal investigation before acting against officials.
This case was submitted by the Advocate Sudhir Rathod of Gondia, which submitted a document received by the RTI Act.
These rules mention that there must be one tte for each coach to sleep, according to the railroad guide.
The applicant was 64 years old and his wife had booked a ticket from Pune to Nagpur at Azad Hind Express on October 30, 2017, in the Sleeper class.
Because there was no Tte, many unauthorized passengers were appealed in their S-1 coach and even signed an argument with senior citizens.
The veteran pair faces difficulties while utilizing the toilet because of obstruction caused by illegal passengers, which occupies the floor, because the train is full.
Rathod filed a complaint with a forum against DRM which stated that they faced mental and physical abuse because passengers were illegal because of the absence of TTE, which was “lacking” and “deficiencies in service” by full train.
His resistance was challenged by the train authority while denying the accusation of level by him.
However, they admit that Bogie’s S-1 was unmanned, because TTE was not on that day, for the whole trip from Pune to Nagpur.
Quoting the residents’ charter on passenger services from the train, the judges mentioned that basic facilities such as ordering arrangements, lounge, benches, lighting, drinking water, platforms, urinals must be available at all stations.
In addition, on the train, lighting and fans, padded beds, toilets, reservation chart and the destination board must be provided along with TTE or conductor to attend complaints or complaints.
In his argument, based on RTI’s answer, Veteran lawyer showed Tte’s task in the sleeping class, which mentioned checking passenger travel authorities in the coach and guiding them to anchor / chair.
They will prevent unauthorized people from traveling and giving attention to all passenger complaints.
These include non-function lights and take improvement steps to make it fixed.
TTE should also take care of passenger facilities and cleanliness of Bogies.
“We did not hesitate to conclude that a lawyer complaint was true and original.
Without the rebels of his claim by the opponent, his extension seems to be honest and supported by a written complaint at the Gondia train station.
There is no reply or investigation carried out by the Railroad Authority regarding the delay in the task Against the general public, “The judge decided while allowing Rathod complaints.
Box # Forum What is said * Doesn’t hesitate to conclude that complaints of true and original lawyers * DRMS ​​to pay RS2,000 for harassment & RS10,000 for litigation fees in 30 days * In case of failure, they will pay the RS100 penalty per day Complaints * It is important to restore the amount of civil servant salaries for negligence * Because of them, the complainants suffer from abuse & mental suffering on the train * Actions must be taken against the wrong officers after conducting an internal investigation after conducting an internal investigation after conducting an internal investigation after conducting an internal investigation