Some Samsung Galaxy A series users and Galaxy M complain about the mysterious problems that put their cellphones to freeze and make them restart themselves.
According to the Sammobile report, a list of affected devices including Galaxy M30S, Galaxy M31, Galaxy M31S, Galaxy A50, Galaxy A50s, and Galaxy A51.
Samsung Galaxy M Series is a company budget offer, while the series of series consists mainly of middle-class smartphones.
To remember, the Samsung Galaxy A51 is one of the best-selling Android smartphones in 2020.
The user of the device mentioned above says that this handset automatically freezes and restarts itself.
The exact cause of the problem is unknown.
Improvements such as factory resets do not function for current users.
Samsung has not officially confirmed the problem.
In particular, all the affected smartphones run on the Samsung exynos processor themselves.
“I have started to face this problem in the last 3 days, when I visit the customer service they say have a motherboard error they can’t even determine”, said one of the affected users in the online forum.
Some impact users say that they were told by the Samsung service center to replace the motherboard.
But it will be charged a user of more than $ 100.
Meanwhile, the company is set to expand the range of Galaxy M series with the launch of the Galaxy M52 5G telephone in India.
The handset will be powered by a Qualcomm Snapdragon 778G processor.
This will be launched by the company on September 28 at 12 noon.
This device is ridiculed to be equipped with a slim 7.4mm design and will display a triple camera setting on the back.
The Amazon online trading platform has created a microsite from upcoming cellphones, indicating its availability through the platform.