This is handed over to passengers if they need help during their trip
Next time you are on the train, don’t be surprised if Karnataka train police contact you gives you a visit card with their name and telephone number, with a guarantee that you can call them for help.
This initiative by the Karnataka Railway Police Department is to make all their staff feel responsible and alert to reduce crime on the train and at the train station.
Siri Gowri, IPS, police supervisor, Karnataka train said that they had decided to make many visits cards for each police officer not only gave them identity but also motivated them to interact more with passengers on the train and made them feel safe.
He said, “We have provided a visit card to all police police at the train station train under the Bengaluru Sub-Division.
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They will bring it with them when beat and give it to passengers.
This will help build a sense of identity and pride in their work and instil trust in travelers that there is someone they can contact if they need help.
We have also given them digital formats so they can share them with people through WhatsApp.
It also allows police police to mention the police control room number so that their personal numbers are not misused.
So far all the police are reversed at eight train police stations throughout Karnataka have been given a temporary visit card at 10 other stations, they have been given a digital card.
”
Gowri said that this initiative would act as a helpline for travelers who might need help.
“We want people to know where to report crime, theft or if something is missing.
We are a train police, different from the train police forces.
People will often be confused about where to report on the crime.
However, after we shared Cards, people have called to ask a lot of things like train schedules, reservations, etc., “he said.
Police Inspector Railway City, Shivakumar said that this allowed train police to interact with passengers and recognize their problems.
“Our staff is now more confident when talking to people.
They submit a card visit and convince them to their help and assistance,” he said.
A police woman said that when she spoke with passengers, especially single women’s travelers or senior citizens, they expressed the desire to find out who had to be contacted if there was an emergency.
He said, “Then we will give them the control room number.
But I feel we should be able to help them individually too.
Guest cards help convey that we are around to help.
Many solo passengers now feel safe and say they will reach us.
”
A 58-year-old passenger at the City Railway Station said, “I will always be in my guards while traveling alone.
I don’t know that there is a different room number control for the train police or who will reach if I face an emergency.
Now I have a visit card, I will keep this safe.
“