New Delhi: This year will end and recently WhatsApp released a year-end review for 2021.
Now, instant messaging applications have expected technology trends for the coming year.
WhatsApp claimed that in 2022 India would be digitally inclusive and financially empowered.
Next year will also help bridge the gap between urban and rural divisions.
According to WhatsApp, here are some trends that will shape the future of India in 2022 and around: the involvement of citizens and years of government we see solutions driven by technology which forms an important part of the government for citizen services.
State-level WhatsApp Chatbots play an important role in helping authentic information reach mass.
In 2022, we expect more innovation in effective governance and efficient involvement of citizens by the city and state administration, thus reducing barriers to citizens to access credible, authentic and useful services.
Digitizing Small and Micro Business WhatsApp WhatsApp App offers small and micro features and features, which can help them build digital windows and serve their customers better.
15 million businesses in India rely on whatsapp business applications to connect with their customers better.
In addition, this digitalization has offered entrepreneurs throughout India, especially women in rural India democratized access to a customer base and helped them grow and scale their business, further bridging the digital divide gender.
Multilingual Chatbotsin to improve localization efforts and expand their reach, adopting multibotual chatbots will be very important for businesses to succeed in a geographical and linguistic diverse countries such as India.
Digital Payments Collective Objectives for Players in the Payment Ecosystem will become a scale of financial inclusion through unlimited payment experience and friction by (a) enabling access to digital payments, digital banking services, micro and (b) promoting transactions that are easy and safe with service providers and services business.
“Payment on WhatsApp ‘We believe it can be the main partner for NPCI and RBI in achieving our shared goals to increase UPI adoption and enable financial inclusion for disabled.
Simple UX / UI service will scale the fastest.
The number of internet users in the Indian countryside will go beyond the urban area in 2025.
Simple products and services with UI / UX that eliminate technology inhibition and effectively reduce barriers to internet adoption will be a scale crossing society that is not sucked and marginalized, helps accelerate economic digitalization India.
Traditional sectors will become a digital route in the future, sectors such as education, health services, banking and financial services have the opportunity to improve their services and achieve rural populations of India, using efficient and cost-effective transformative technology such as the WhatsApp business platform, Really built an inclusive Indian.
Business messages in 2022, we will see increased dependence on customer service driven by AI which will help encourage business efficiency and increase customer involvement.
Business will find newer ways to stay connected with their customers through innovative and profound format activated by technology such as the WhatsApp business platform.