Gurgaon: A woman has lost nearly Rs 16 lakh for the caller imitating bank representatives after he contacted customer care numbers from a leading private bank to resolve the problem with his bank account, police said, police said.
In November last year, Poornima Anand, a citizen of sector 53, recorded complaints related to his account at the bank customer service number.
On November 12, he received a call from someone identified as Rahul Sharma from the bank and asked him to download Anydesk so he could investigate this problem.
During the call, he apply for a loan of Rs 13.15 lakh from his account and transferred the amount to a different online wallet.
“I am not aware of transactions and do not receive notification from the bank,” Anand said.
On November 25, he again received a call from a man who identified as Sujith, a bank representative.
He also asked Anand to download Anydesk and enter his bank account.
The cheater resigned from Rs 3 Lakh from his account.
The case has been submitted at the Cyber Police Station under the IPC part 420 (cheating) and part 66D from IT ACT.TNN
Women’s Dials Customer Care, Lost ₹ 16L
