New Delhi: Online Food Delivery Platform Zomato has decided to stop the delivery of food ingredients from September 17 mainly because of the gap in the fulfillment of orders that lead to a bad customer experience, marking out of the segment for the second time.
Zomato has entered last year’s segment during the lip because of a pandemic, but out of the business recovery business of food.
The company also said that they believed that its investment in Grofers would produce better results for its shareholders than in-house groceries.
Zomato has invested $ 100 million (RS 745 Crore) to acquire a minority in the graphic food delivery platform.
In email to wholesale partners, Zomato said, “The store catalog is very dynamic and the level of inventory often.
This has caused a gap in the fulfillment of orders, which leads to poor customer experience.” A spokesman Zomato said, “We have decided to turn off the wholesale pilot We and, until now, have no plans to run the form of other food ingredients on our platform.
Grofers have found a high-quality product market that is in accordance with 10 minutes of food and we believe our investment in the company will produce better results than wholesale efforts our inhouse.
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