PANAJI: Trying to end the endless headache send the same document year after year, the state government works to integrate and digitize a function of 10 different departments.
The income department, and the Department of Information and Technology seemed to be interested in bringing a paradigm change by trying to introduce a mechanism where citizens no longer need to submit documents both physically or digitally to utilize services and schemes.
While still in a newborn stage, the government has succeeded in integrating PAN Portal Department of Income Tax and the Directorate of Settlement and Land Note with Goa Online.
Goa Electronics Ltd.
(GEL) now works with other departments not only to provide online services, but also make unnecessary documents.
The other department is the Department of Registration, Planning and Statistics, Head of Head Election, Company Registrants, Goa Country Pollution Control Boards, Panchayats Directorate, City Administration and the Department of Transportation.
“It’s time to have a digital process where the document is attached to the application directly from the source department in real time without the intervention by the Applicant,” Sanjay Kumar’s income secretary said.
At present, anyone who apply for Deen Dayal Swasthya Seva Yojana needs to submit several documents, including a marriage certificate, a ration card, aadhaar card and other documents.
Likewise for Startup and IT companies, applications for various incentives need workforce and work documents, certificates of residence.
Citizens need to accommodate and submit documents and then send them to the relevant departments.
Kumar said that the government proposed to make all these certificates available for 24×7 online citizens, which in turn will simplify the online application process for at least 157 services currently available in GoaOnline.
The GoA IT department has identified a department that issued documents used to utilize services or other departmental schemes.
The department held a training session for officials of various government departments and then issued directions requesting the selected department to integrate various documents issued by them on the GoAonline portal.
In this concept implementation, the application programming interface (API), an integration kit is being used to connect each government department to Goaonline so that documents can be automatically attached from the government database.