Udupi: Udupi District Consumer Disputes in the Redressal Commission (UDCDRC), recently ordered the State Bank of India (SBI) to pay Rs 6 lakh to Harish Gudigar, a wooden sculptor from UPPURU.
While he worked as a graphic designer in Bengaluru, he had a savings account at the SBI Malleshwaram branch.
He used to keep deposits remain in the same branch.
The case is related to online money transfers from offline fixed deposits, to unrelated savings bank accounts.
Providing Details of Orders, Ravindranath Shanbhag, President, Human Rights Protection Foundation, said that Harish resigned from his Bengaluran’s work in February 2019, and returned to his home city.
He transferred savings banks and saved the account to the SBI santhechate branch.
On August 23, 2019, Harish received a transaction message on his cellphone, which he did not understand.
When he checked the transaction, he was surprised to find three bank transactions in a few minutes.
The first transaction related to the transfer of RS 5 Lakh from the deposit account remains Harish to the savings bank account.
In the second transaction, RS 50,010 was transferred from another remaining deposit account from Harish, to the savings bank account.
The third transaction affected the transfer of all money with Rs 5,50,010, to a savings bank account from an unknown person in the SBI Delhi branch.
He immediately transferred Rs 6,360 left in his account to a private bank account.
Immediately, Harish rushed to the SBI Santthekate branch and explained the incident to the manager.
He believes the money is safe, and a complaint is submitted with cyber police.
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He was promised that the money would be sent within 48 hours.
The question that repeatedly and complaints to a senior official did not produce any results.
After the five months of the incident, Harish approached the UDCDRC with the help of HRPF, Udupi.
After 16 months of deliberation, the Commission has said the assessment, and has ordered the SBI to pay the disputed amount of RS.5.50.010 / – along with 10% interest for Gudigar Harish.
It has also provided RS.50,000 sanctions as compensation and Rs.10,000 on litigation costs.
SBI order commission to compensate for customers
