Prasagraj: In a movement to reduce the difficulties of residents, especially those in other countries and senior citizens find it difficult to travel to police stations to file complaints during Pandemi, District Police Prayagraj on Monday launched a video call complaint facility using WhatsApp.
This was the first time when Prayagraj District Police launched online video call facilities in the state to register complaints and complaints.
Deputy Inspector General of Police \ SSP (Prayagraj) Sarvashreshthrath Tripathi on Monday launched service and attended the complaint of the first video call.
SSP told Tii, “This video call facility will help people sit abroad and senior citizens, sick people and women who live alone in their homes to register their complaints to senior officials and police who will make an effort Sincerely to get complaints immediately.
“He further said that the facility would also be convenient for people during the Pandemic Covid-19 because many people did not want to visit the police station.
According to officials, people who need to report complaints can send them to WhatsApp.
Number 9984781881 or make a video call to a senior police between 12 noon to 2 noon every day.
On the first day, the senior police attended 72 video calls.
SSP, meanwhile, ensure that they will make other calls also have to delay.
handled.
Complaints attended by senior police will be forwarded to each station for further actions and investigations.
A senior police said, “There are many incidents when people sit in Abra D or other countries cannot come to register their complaints during Covid pandemics and want to solve their problems.
Through this facility, we will be connected with these people and exercises.
It will also help bridge the gap of communication between people and the police, “he added.
He also claimed that “the technology revolution is undoubtedly helping us to connect with people and police, with the police trying to win the trust of citizens.”